Pastoral Care

Code of Practice for the Pastoral Care of International Students

AEI has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Ministry of Education, and managed by the Code Administrator, New Zealand Qualification Authority (NZQA).

Copies of the Code are available on request from this institution or you can find it here: http://www.legislation.govt.nz/regulation/public/2016/0057/latest/DLM6748147.html

Recruitment Agent Behaviour

Our Recruitment Agents have been carefully selected and screened to become trusted partners of AEI.  Our Recruitment Agents have also agreed to observe and be bound by the Code of Practice.  This includes

  • providing international students with reliable information and advice about studying, working, and living in New Zealand; and
  • acting in an ethical manner with integrity and professionalism towards prospective international students.

If a student has any concern about the behaviour of a Recruitment Agent, please let AEI know.

Support Services

AEI has a wonderful team who all dedicated to your care and well-being during your time with us. Please come and talk to us if you need any support.

Please also find below a link to a directory of external support services that are available within our community in Christchurch:

https://www.newzealandnow.govt.nz/regions-nz/canterbury/community-services

Please also find below a link to a directory of external support services that are available within our community in Auckland:

https://www.newzealandnow.govt.nz/regions-nz/auckland/community-services